Due to the high quality and uniqueness of our products we do not offer refunds. To better assist you, we offer exchanges and store credits. If you would like to exchange an order or receive a store credit. 

***Please Complete the Store Credit/Exchange Form before shipping any items to our showroom.***

You can email dellabboutique@gmail.com with your ORDER# in the subject line to receive form.

We look forward to helping you with your order.

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Please note that regular priced unworn items can be exchanged or receive a store credit within 7 days of the Original Order/Purchase Date. You must submit a claim within 48 hrs of receiving item. ALL SALE ITEMS ARE FINAL SALE. If a discount code was applied at the time of purchase, or if the item was discounted from the original price, without a discount code being applied, this is considered a SALE ITEM.

Items must be returned to Della B Boutique LLC in the same condition they were received in. Store credits are valid within 365 days of authorization. Store credits will be authorized via email as a private gift card. Any store credits that are not used in that time frame will no longer be eligible. DELLA B Boutique is not responsible for any shipping and handling fees associated with exchange or store credit orders whatsoever. The Customer is responsible for all fees associated with the transit of the item(s).

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WE HAVE FRAUD CLAIM PROTECTION

 Please be aware that all policies are lawful and non-negotiable. All policies are upheld with all of our major credit card processing POS systems. Therefore claims made against Della B Boutique LLC, would be considered fraudulent and funds will not be returned to the customer under any circumstances. Della B Boutique will not refund for chargeback claims as this processing is considered illegal. Any company that offers a feasible solution to a customer is within policy to decline chargebacks or fraudulent  claims. Della B Boutique is a legally represented entity in Nevada state.